Patient Guide

How Your Treatment Works

Follow each step from consultation booking to prescription, medicine dispatch, and ongoing follow-up support.

Treatment Journey

Simple steps for guided care

Book a consultation

Share your basic details, symptoms, address, and preferred consultation mode so the care team can start your case.

Verify and complete payment

Confirm your mobile number through OTP and complete the consultation payment to create your patient profile and case.

Doctor reviews your case

A doctor reviews your symptoms and case history, then prepares the next treatment step according to your consultation mode.

Receive prescription and medicines

After prescription finalisation, you can complete medicine payment and track dispatch updates from your patient portal.

Continue follow-up care

Use follow-up reminders, uploads, and care team updates to keep your treatment progress connected.